Current Opportunities | SecureSearch

Check out the current openings at SecureSearch. If you find a role that interests you and matches your skill set, then connect with us by applying for it. You can also introduce yourself to us by posting your resume at careers@securesearch.co.in

Verification Associates | Navi Mumbai

Verification Associate verifies education, employment, public records and reference information over emails, calls and other electronic media.

Job	Operations
Schedule	Full-time
Experience	0 – 2 years
Education	Bachelor’s degree or equivalent
Job Description	Conduct verification over emails and calls Ensure verification are initiated as per client specifications Follow-up with verification sources to ensure timely closure Ensure verified content is reported accurately Close verification within SLA-defined timelines Maintain highest level of quality and process integrity Ensure timely achievement of assigned production targets Adhere to quality parameters specified for the process Ensure continuous adherence to existing guidelines on various aspects of delivery, responsiveness and operational processes
Desired Attributes	Conduct verifications over emails and calls Ensure verification are initiated as per client specifications Follow-up with verification sources to ensure timely closure Ensure verified content is reported accurately Close verification within SLA-defined timelines Maintain highest level of quality and process integrity Ensure timely achievement of assigned production targets Adhere to quality parameters specified for the process Ensure continuous adherence to existing guidelines on various aspects of delivery, responsiveness and operational processes
Desired Experience	Basic knowledge of MS-Office and e-mail applications Previous verification /out-bound calling experience preferred

Report Writing Associates | Mumbai

The Associate will be responsible for writing reports as per the set standards.

Job	Operations
Location	Navi Mumbai, India
Schedule	Full-time
Experience	0 – 2 years
Education	Bachelor’s degree or equivalent
Job Description	Ensure reports are created as per client specifications Maintain highest level of quality and accuracy Ensure verification results are reported accurately Meet established service levels and turnaround time Ensure achievement of assigned production targets Adhere to quality parameters specified for the process Ensure continuous adherence to existing guidelines on various aspects of delivery, responsiveness and operational processes
Desired Attributes	Good verbal and written English language skills Quality orientation and attention to detail Ability to function effectively in a dynamic environment Must be able to multi-task and function independently Ability to handle pressure Must have basic computer-handling skills Typing speed of 35 WPM or better
Desired Experience	Previous report writing or checking experience preferred Basic knowledge of MSOffice and e-mail applications

Customer Service Associates | Mumbai

The Customer Service Associate will serve as an interface for clients and their applicants and will be responsible for ensuring efficient management of client accounts.

Job	Operations
Location	Mumbai, India
Schedule	Full-time
Experience	1 - 5 years
Education	Bachelor’s degree or equivalent
Job Description	Ensure screening requests are initiated in a timely manner Monitor account performance on an ongoing basis Maintain highest level of quality and service delivery Meet established service levels and turnaround time Facilitate timely and accurate resolution of client requests Report account performance to clients as per schedule Ensure confidentiality of client and applicant communications Adhere to quality parameters specified for the process Ensure continuous adherence to existing guidelines on various aspects of delivery, responsiveness and operational processes
Desired Attributes	Good verbal and written English language skills Quality orientation and attention to detail Ability to function effectively in a dynamic environment Must be able to multi-task and function independently Ability to handle pressure Strong planning, time-management and organization skills Excellent interpersonal skills
Desired Experience	Minimum one year in screening or customer service Good knowledge of MSOffice and e-mail applications

Manager - Sales | Navi Mumbai

The selected candidate will be responsible for developing and executing effective sales strategies through innovative and collaborative practices to create opportunities that drive growth and maximize profitability.

Job	Business Development
Location	Navi Mumbai, India
Schedule	Full-time
Experience	5+ years
Education	Bachelor’s degree or equivalent
Job Description	Develop initiatives to create sales opportunities that maximize revenue and profitability Understand industry needs and proactively anticipate opportunities to build a strong sales pipeline Be accountable for meeting assigned sales targets and performance metrics Serve as a credible representative of the company by effectively communicating its vision and value proposition to prospective clients Collaborate with other functions to help develop new services and products in keeping with evolving market requirements Ensure up-to- date knowledge of business-specific processes, policies, laws and regulations to ensure ongoing compliance Maintain information related to industry trends, benchmarks and emerging technologies and ensure its suitable communication to existing and prospective clients Ensure client retention by driving servicing standards and establishing effective relationships with existing clients
Desired Attributes	Ability to create and implement sound sales strategies Acumen to understand key drivers and business opportunities Strong professional network with ability to build relationships Outstanding communication and social skills Strategic and innovative thinking to build credible business cases in order to acquire new deals Versatile, resourceful, collaborative and goal-oriented Ability to adapt and function effectively in a dynamic environment
Desired Experience	Minimum five years consultative sales experience in screening, BPO or similar industries Record of experience across the sales cycle Proven ability to develop leads and generate a strong pipeline Demonstrated record of meeting and exceeding financial targets and performance metrics Excellent knowledge of MS-Office and e-mail applications

Current Openings

Job Opportunities @ SecureSearch