+91-22-6863 5619 | + Contact Sales | Careers | Login  

Current Openings

Job Opportunities @ SecureSearch
Check out the current openings at SecureSearch. If you find a role that interests you and matches your skill set, then connect with us by applying for it. You can also introduce yourself to us by posting your resume at careers@securesearch.co.in

Verification Associate verifies education, employment, public records and reference information over emails, calls and other electronic media.

JobOperations
ScheduleFull-time
Experience0 – 2 years
EducationBachelor’s degree or equivalent
Job Description
  • Conduct verification over emails and calls
  • Ensure verification are initiated as per client specifications
  • Follow-up with verification sources to ensure timely closure
  • Ensure verified content is reported accurately
  • Close verification within SLA-defined timelines
  • Maintain highest level of quality and process integrity
  • Ensure timely achievement of assigned production targets
  • Adhere to quality parameters specified for the process
  • Ensure continuous adherence to existing guidelines on various aspects of delivery, responsiveness and operational processes

Desired Attributes
  • Conduct verifications over emails and calls
  • Ensure verification are initiated as per client specifications
  • Follow-up with verification sources to ensure timely closure
  • Ensure verified content is reported accurately
  • Close verification within SLA-defined timelines
  • Maintain highest level of quality and process integrity
  • Ensure timely achievement of assigned production targets
  • Adhere to quality parameters specified for the process
  • Ensure continuous adherence to existing guidelines on various
  • aspects of delivery, responsiveness and operational processes
Desired Experience
  • Basic knowledge of MS-Office and e-mail applications
  • Previous verification /out-bound calling experience preferred

The Associate will be responsible for writing reports as per the set standards.

JobOperations
LocationNavi Mumbai, India
ScheduleFull-time
Experience0 – 2 years
EducationBachelor’s degree or equivalent
Job Description
  • Ensure reports are created as per client specifications
  • Maintain highest level of quality and accuracy
  • Ensure verification results are reported accurately
  • Meet established service levels and turnaround time
  • Ensure achievement of assigned production targets
  • Adhere to quality parameters specified for the process
  • Ensure continuous adherence to existing guidelines on various aspects of delivery, responsiveness and operational processes

Desired Attributes
  • Good verbal and written English language skills
  • Quality orientation and attention to detail
  • Ability to function effectively in a dynamic environment
  • Must be able to multi-task and function independently
  • Ability to handle pressure
  • Must have basic computer-handling skills
  • Typing speed of 35 WPM or better
Desired Experience
  • Previous report writing or checking experience preferred
  • Basic knowledge of MSOffice and e-mail applications

The Customer Service Associate will serve as an interface for clients and their applicants and will be responsible for ensuring efficient management of client accounts.

JobOperations
LocationMumbai, India
ScheduleFull-time
Experience1 - 5 years
EducationBachelor’s degree or equivalent
Job Description
  • Ensure screening requests are initiated in a timely manner
  • Monitor account performance on an ongoing basis
  • Maintain highest level of quality and service delivery
  • Meet established service levels and turnaround time
  • Facilitate timely and accurate resolution of client requests
  • Report account performance to clients as per schedule
  • Ensure confidentiality of client and applicant communications
  • Adhere to quality parameters specified for the process
  • Ensure continuous adherence to existing guidelines on various
  • aspects of delivery, responsiveness and operational processes

Desired Attributes
  • Good verbal and written English language skills
  • Quality orientation and attention to detail
  • Ability to function effectively in a dynamic environment
  • Must be able to multi-task and function independently
  • Ability to handle pressure
  • Strong planning, time-management and organization skills
  • Excellent interpersonal skills

Desired Experience
  • Minimum one year in screening or customer service
  • Good knowledge of MSOffice and e-mail applications

The selected candidate will be responsible for developing and executing effective sales strategies through innovative and collaborative practices to create opportunities that drive growth and maximize profitability.

JobBusiness Development
LocationNavi Mumbai, India
ScheduleFull-time
Experience5+ years
EducationBachelor’s degree or equivalent
Job Description
  • Develop initiatives to create sales opportunities that maximize revenue and profitability
  • Understand industry needs and proactively anticipate opportunities to build a strong sales pipeline
  • Be accountable for meeting assigned sales targets and performance metrics
  • Serve as a credible representative of the company by effectively communicating its vision and value proposition to prospective clients
  • Collaborate with other functions to help develop new services and products in keeping with evolving market requirements
  • Ensure up-to- date knowledge of business-specific processes, policies, laws and regulations to ensure ongoing compliance
  • Maintain information related to industry trends, benchmarks and emerging technologies and ensure its suitable communication to existing and prospective clients
  • Ensure client retention by driving servicing standards and establishing effective relationships with existing clients
Desired Attributes
  • Ability to create and implement sound sales strategies
  • Acumen to understand key drivers and business opportunities
  • Strong professional network with ability to build relationships
  • Outstanding communication and social skills
  • Strategic and innovative thinking to build credible business cases in order to acquire new deals
  • Versatile, resourceful, collaborative and goal-oriented
  • Ability to adapt and function effectively in a dynamic environment
Desired Experience
  • Minimum five years consultative sales experience in screening, BPO or similar industries
  • Record of experience across the sales cycle
  • Proven ability to develop leads and generate a strong pipeline
  • Demonstrated record of meeting and exceeding financial targets and performance metrics
  • Excellent knowledge of MS-Office and e-mail applications